Shipping Policy
Shipping Precision, From Warehouse to Windshield
At Rain Luster, we understand that timing is crucial when it comes to automotive parts. That’s why we’ve developed a shipping process that emphasizes speed, safety, and clarity—so you can get back on the road without delay.
Order Processing Time
Orders are processed within 1–3 business days, Monday through Friday. Once your order is ready for dispatch, you will receive a shipping confirmation email along with your tracking number.
Shipping Methods & Delivery Times
We partner with reliable carriers to ensure global delivery. Approximate shipping times:
United States & Canada: 5–10 business days
European Union & UK: 7–14 business days
Asia-Pacific: 8–16 business days
Other regions: 10–20 business days
Note: These timelines do not include customs clearance or unforeseen transit delays.
Shipping Fees
Shipping charges are calculated during checkout and based on product weight, dimensions, and destination. Occasionally, we offer free shipping promotions on select items or order amounts—be sure to subscribe to our updates for access.
Tracking Your Order
You will receive a tracking number via email once your item ships. You can use this number to follow your shipment’s journey in real time. If tracking details are not received within 4 days, please contact us for assistance.
International Shipping & Customs
Rain Luster ships globally. However, customs duties, taxes, or import fees may apply depending on your country’s laws. These are not included in the product price and are the responsibility of the buyer.
Packaging Integrity
Each item is packed with protective materials to prevent damage during transit. We use packaging that balances strength with environmental responsibility.
Delays & Lost Shipments
If your shipment seems delayed or is marked as delivered but not received, please contact us immediately. We will work with the courier to trace the package and resolve the situation.
Incorrect Addresses
Please ensure your address is accurate before confirming your order. We are not responsible for shipping errors due to incorrect address input. If you notice an error, contact us within 12 hours of order placement.
Contact for Shipping Support
Have shipping questions? Reach us at contact@rainluster.shop. We’re committed to getting your parts to you efficiently and reliably.